internet shopping

Ok. I'm very happy that companies look out for you by not allowing people to have things delivered to a place different from address on the credit card. Makes sense; someone can't steal a card, give credit card owner's info and have it mail to some place entirely different. But there should be a way to over ride this if you actually have a PO box and a mailing address.

I tried to order a phone from a company and they will not deliver it to me because I have two different addresses. Even when I take the time to send them info and call them personally. Still doesn't matter. That's not the way their system works. To have it delivered, I actually have to call my credit card company and have them temporarily change my address to my physical address!!! That is unbelievable to me! Is there no one that can change.
Computers are great, here I am able to share info because of them. But can no one change things if they don't fit into their program nicely?